Sunday 20 July 2014

What to do when you lose your phone



Losing a smartphone is one of the worst nightmares that can happen to you, especially if the device is one of the high-end handsets that cost you a fortune.  


In case you lose your phone:
• Do not panic; calmly retrace your steps to where you last remember having the phone. Try calling your phone and ask around if anyone has seen it.

• Ensure that the phone is locked; this is a precaution that you ought to take before you lose the phone. Locking your phone with a PIN or password will keep the personal details safe in the event of your phone disappearing.

• Install a tracker app in your phone; having Android Device Manager or Find My iPhone may not be adequate. There are several third party apps that are excellent phone trackers. Such apps will be of great help in finding your phone. Use the phone tracker software to find your phone.

• Leave a message on the phone; the phone tracing app should easily help you put a message on the phone’s lock-screen. Let anyone who finds the phone know how he or she can reach you. The message had better be simple and straightforward. Incentives such as cash can be promised for returning the phone.

• Do not judge; it would be wrong to assume that whoever has your phone stole it. It could be that the individual picked it up with no bad intention. Your interactions with the finder should, therefore, be positive.

• Contact your mobile provider; this is especially important if you are on a post-paid talk-time plan. Calling the mobile provider will not only deactivate the SIM but will also help you block the phone.

• Finally, when meeting the person who finds your phone; be cautious. Meet in a public place and have a friend or two to accompany you.


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